In 2006 global recruiter Synergie SE acquired a majority stake in Acorn. As an established, leading recruiter across Europe, Canada and Australia, Synergie SE has some 600 branches in 15 different countries placing 55,000 agency workers on a weekly basis, and serving over 95,000 different clients.

Acorn Recruitment Ltd. (“Acorn”) respects the privacy of our employees, the privacy of our candidates and the privacy of our clients in all aspects of our business operations. Acorn is committed to ensuring the information we collect about or on behalf of all these individuals remains secure and protected when providing recruitment services. As such, we have updated our data protection policy to adhere to the new EU General Data Protection Regulation 2016/679 ("GDPR") as set out by our parent company Synergie SE in the below policy.

Where “Synergie SE” is mentioned, Acorn is included under this name.

  1. Introduction

Synergie SE, a European company with a capital of 121,810,000 euros and headquarters at 11, Avenue du Colonel Bonnet, 75016 Paris - RCS Paris 329 925 010, processes personal data (as defined below) in the conduct of its activities, which includes the Personal Data of individuals browsing Synergie SE websites.

The purpose of this Personal Data Protection Policy is to inform all those individuals involved ("You, Your") about how Synergie SE collects and uses Your Personal Data, and about the means You have to control the use of this data. This policy also aims to define the commitments made by Synergie SE regarding the respect of the principles of European regulation n° 2016/679, known as the General Data Protection Regulation (GDPR).

This policy does not apply to websites of third parties that may be mentioned on Synergie SE websites.

  1. Scope

This Policy sets out the principles and guidelines for the protection of Your Personal Data; this includes the Personal Data obtained on the Synergie SE websites.

Synergie SE collects Personal Data online (including by email), in hard copy or orally; this policy applies to all types of Data collection and processing.

Personal Data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as an identification number, or by one or more elements specific to this person.

While using the Synergie SE websites, the Personal Data You agree to communicate is subject to this Policy and the applicable Terms of Use.


  1. Collected Data

            3.1       General points

You must provide Synergie SE with some Personal Data before accessing some site features and business requirements. Personal Data collected may include, but is not limited to:

  • Last name and first name;
  • Address;
  • E-mail address;
  • Phone number(s);
  • Login and password;
  • University, diplomas and classes attended;
  • Establishment type (company, school, university, etc.), name of the establishment, size, department and function;
  • Bank details;
  • IP address;
  • Any other Personal Data relevant for the purpose set out below.

The collection of Personal Data is limited to data strictly necessary for the purpose set out in Article 4 below.

You are free to either provide none, some, or part of Your Personal Data. No personal data is collected without You having voluntarily decided to give it. However, if You were to decide not to provide your data, this might obstruct the realization of the objectives in Article 4 hereinafter, and some services and features may not function properly on the websites.

            3.2       Data concerning children

Synergie SE is not intended to accommodate an audience of children under the age of 15, nor to collect their Personal Data. Should the case be otherwise, Synergie SE undertakes to obtain the consent of the parental authority for the processing of such data, and will protect and process such as sensitive data.

  1. Data collection methods and purpose

As stated above, the provision of Your Personal Data is subject to your consent. This Personal Data Protection Policy is applicable regardless of the data collection method (online, in hard copy or orally). For online collection of data, this Personal Data Protection Policy will appear on Synergie SE’s websites, and for collection by paper or orally, information about this Personal Data Protection Policy will be provided to You.

Personal Data is generally collected for the purposes of certain websites’ functionalities and the business requirements of Synergie SE.

Synergie SE collects and uses Your Personal Data for the purposes of its activity and in particular for:

  • Management of temporary and permanent worker’s recruitment
  • Temporary and permanent worker’s career and training management
  • Payroll management of temporary and permanent workers 
  • Customer and suppliers’ relationship management
  • Realization of marketing or communication actions 
  • Management of the security of goods and people 
  • Management of communication tools (such as phone or e-mail) and information systems.
  1. Cookies

Cookies are text files stored and used to record personal and non-personal data concerning Your browsing on Synergie SE websites. Synergie SE may use “cookies” or other technologies that may collect or store Personal Data in order to improve services provided to You.

You will be notified the first time that You receive a cookie and You will be able to decide whether to accept it or not. By continuing to use our websites, aware of the above information, You expressly agree to Synergie SE using such cookies.

You can also program your browser to systematically refuse cookies. However, in this case, some features and functionality of the websites may not work properly and you may not be able to access certain services.

  1. Personal Data processing and storage conditions

The "processing" of Personal Data includes the use, retention, registration, transfer, adaptation, analysis, modification, declaration, sharing and destruction of Personal Data regarding unique circumstances or legal requirements.

All Personal Data collected is kept for a limited period depending on the purpose of the processing and only for the duration provided by the applicable legislation.

  1. Links to web sites not managed by Synergie SE

Synergie SE’s websites may suggest you visit hypertext links leading to other websites. The linking of the Website to these websites enables You to access complementary qualified information. In any case, Synergie SE cannot be held responsible for the content of those websites that it does not publish itself, and the User acknowledges that these websites and services of third parties or partners are completely independent of Synergie SE. The proposed redirection to a third party website is not necessarily considered worthy of recommendation and Synergie SE is in no way responsible for the editorial content offered in the sites concerned. 

  1. Data transfer

In the case of access to websites from a non-EU country whose legislation on the collection, use and transfer of data differs from European law, You agree to transfer Your Personal Data to the EU, European Union in the context of Your browsing the websites.

If Synergie SE becomes aware of the fact that a third party uses or discloses Personal Data without complying with this Data Protection Policy or in violation of applicable law, Synergie SE will take all reasonable measures to prevent or terminate such use or disclosure.

Synergie SE may also have to transfer Your Personal Data to third parties if Synergie SE considers that such a transfer is necessary for technical reasons (for example, for the hosting of websites) or to meet legal obligations. These transfers may be made by internet, mail, fax or any other method that Synergie SE deems appropriate and in accordance with the applicable legislation.

  1. Rights to access, to modification, to erasure, to data portability and limitation of processing

Synergie SE has implemented appropriate Personal Data protection systems to ensure that Personal Data is used for the purposes described above, and to ensure the accuracy and up to date quality of such Personal Data.

You have the right to obtain a copy of all Your Personal Data kept by Synergie SE. In addition, you have to right to request the correction, updating, portability or erasure of Your Personal Data. You also have the right to limit the processing of Your Personal Data. You can assert Your right to access, to modification, to erasure or to data portability by sending a postal letter to Synergie SE’s Data Protection Officer or via the online form.

Postal address:

Genevieve Ryan
Director of People & Services
Acorn Recruitment
Somerton House
Hazell Drive
NP10 8FY

Email address: 

  1. Security and recipients of data

Synergie SE ensures the protection and security of the Personal Data that You have chosen to communicate to it, and this, in order to ensure the confidentiality of such, and prevent it from being distorted, damaged, destroyed or disclosed to unauthorized third parties.

Synergie SE is committed to respecting the Privacy by design and Privacy by default principles and, as such, has implemented physical, electronic and organizational safeguards to prevent loss, misuse, unauthorized access or dissemination, any alteration or destruction of such Personal Data. However, despite the efforts of Synergie SE to protect Your Personal Data, Synergie SE cannot guarantee the infallibility of these security measures due to unavoidable risks that may arise during the processing of Personal Data.

Since all Personal Data is confidential, access to this data is limited to those employees, providers and agents of Synergie SE who may need them in the performance of their assignments.

  1. Conflict resolution

Although Synergie SE has taken reasonable measures to protect Personal Data, no transmission or storage technology is completely infallible.

However, Synergie SE is directly concerned about, and with, the guaranteeing of the protection of Personal Data. If You have reason to believe that the security of Your Personal Data has been compromised or misused, You are invited to contact the Synergie SE Data Protection Officer at the following address:

Postal address:

Genevieve Ryan
Director of People & Business Services
Acorn Recruitment
Somerton House
Hazell Drive
NP10 8FY

Email address: 

Synergie SE will investigate claims for the use and disclosure of Personal Data and will attempt to resolve them in accordance with the principles set forth in this Privacy Policy.

  1. Contact

If you have any questions about this Privacy Policy, you can send a mail to the following address:

Postal address:

Genevieve Ryan
Director of People & Business Services
Acorn Recruitment
Somerton House
Hazell Drive
NP10 8FY

Email address: 

  1. Effective date and revision of the Data Protection Policy

This Data Protection Policy may be updated as needed by Synergie SE or as required by law.

This Data Protection Policy will come into effect as of 25 May 2018.

  1. Related documents