Agency Workers Regulations information request procedure

As one of the Acorn Group’s Agency Workers, you are entitled to information relating to your equal treatment entitlements, if you believe that your entitlements under the Agency Workers Regulations (AWR) have been infringed.

Download the agency worker information request form here > 

Complaints policy and procedure

The Acorn Group is committed to providing a high level service to our customers.  If you do not receive satisfaction from us we need you to tell us about it as this will help us to improve our standards.

Download our Complaints Policy and Procedures here >
this information covers general complaints and not ones relating to the Agency Workers Regulations.

Other procedures

Download our Disciplinary Procedure here >
Download our Grievance Procedure here >