As lockdown measures are beginning to be eased, more of our client companies are re-opening and we are able to place more of our agency workers back into work. Your health & safety at work is extremely important to Acorn and we are working with our clients to ensure that you are not put at risk in the workplace.

Staying safe in the workplace

All of our clients will be required to provide us with a detailed risk assessment detailing what measures are going to be taken to protect you. This information will be shared with you and you will be expected to follow all site health & safety rules at all times.

Measures will vary depending on your job role but some examples include:

  • Ensuring, wherever possible, that you are at least 2m away from your colleagues
  • Staggered start & finish times
  • Taking breaks on your own; in accordance with a rota
  • Wearing protective gloves or masks
  • Back-to-back or side-to-side working (rather than face-to-face)
  • Working in a fixed team, with the same people
  • Strict hand washing / hand sanitising procedures
  • Temperature checks
  • One-way systems
  • Virtual meetings and training
  • Avoiding public transport wherever possible and travelling on your own via car, bicycle or on foot.

It is essential that you adhere to the health & safety measures that have been put in place to protect you. If you have any concerns about where you are working, please contact your Acorn Representative.

Please also adhere to all social distancing rules when you are not at work. Further advice can be found on the website.


In order to avoid putting anyone at risk of contracting the virus, prior to any assignment, you will be asked a series of questions regarding symptoms of COVID-19. If you have any symptoms detailed below, you will not be able to start work. If you develop any of these symptoms while on an assignment, you cannot attend work and must contact your Acorn Representative as soon as possible.

The common symptoms are:

  • A high temperature (this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough (this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.


You must self-isolate in the following circumstances:

  • You have symptoms of Coronavirus, however mild, and are required to stay at home for 10 days, beginning with the day that the symptoms started. 
  • You are self-isolating for 10 days because someone you live with, or someone in your 'extended household', is self-isolating due to having symptoms. 
  • You are self-isolating for 10 days because someone you live with, or someone in your 'extended household', is self-isolating due to having symptoms and you then develop symptoms, so must stay at home for 10 days, beginning with the day the symptoms started. 
  • You are self-isolating for 10 days as you have been advised to under the 'test & trace' system. 10 days starts from the latest date on which you last had contact with the infected person. 

In these circumstances, you may be eligible to receive statutory sick pay (SSP). You will be required to provide an Isolation Note which you can obtain from the NHS website. Please send this to your Acorn Representative who will advise if you are eligible.


The Government has now made testing available to anyone with Coronavirus symptoms (as above) who is unable to work from home. Testing must be done within the first 5 days of developing symptoms.

You can apply for a test online via this link: Apply for a coronavirus test. The test will either be administered at home or via a drive through testing centre.


Foreign Travel 

If you choose to travel on holiday to a foreign country, you must check whether you will be required to quarantine for a period of 10 days. A full list of countries and travel rules are available on the website.  You must inform your Acorn Representative of where you are travelling and the dates of travel. This can be done via an Acorn Holiday Request Form.  If you are required to quarantine, you will be unable to attend work for 10 days. This time off will be unpaid, unless you have sufficient holidays accrued to be paid for some or all of the time off.


Personal Details

For test & trace purposes, it is essential that your personal details such as; address, contact number, email address and emergency contacts are up-to-date. Please inform your Acorn Representative of any changes ASAP. You can also check with your Acorn Representative that the details currently held on file for you are correct.


Further information

We advise you to stay updated with the government guidance – this is a fast-moving area and the guidance is being updated daily 

Urgent work available.
Part of the Synergie Group