Diagnostic / Software Operator
We are recruiting on behalf of a client of ours for a Diagnostic / Software Operator, to join their team in Cardiff. The client is a worldwide leader in the development, manufacturing and marketing of electronic products for a wide range of consumer, business and industrial needs.
Purpose of the Role
The scope of responsibilities will be to work within a small team, testing repaired units ensuring TAT (turnaround time) is achieved, using PC Check, re-image units that require Windows to be deployed, validate unit has the correct parameters applied and to record Technician output on the daily recording sheet.
· Collecting repaired units from Technicians
· Follow Work Instructions to ensure correct configuration of units (BOM viewer, by customer)
· Using PC Check - test each repaired unit to ensure the hardware is functional
· Units that require re-imaging - attach unit to NextCell and image via the imaging console (imaging requirement indicated by Technician)
· Client Specific Hardware Test - running Win2Go USB stick and boot into the testing environment - run the businesses Hardware Test (WiFi, Time/Date and WWAN testing) and then save results to Midas for Service
· Update status in Siebel
· Add repaired units to Service tracking sheet
· Clean the units ready for QC inspection
· Save PC Check results in daily folder at the end of each working day
· Work closely with the QC inspector to ensure correct level of inspection is carried out (100%, 50%)
Knowledge, Skills and Experience Required
· Experience in a similar position, in a fast-paced environment.
· Background with PC Hardware & Software skills and (or) working knowledge.
· Experience of Siebel and Microsoft office is advantageous.
· Highly driven with a proactive, can do attitude, to drive business improvement activities
· Must be able to establish good relationships.
· Highly diligent and resilient, able to work on own initiative
· Strong team working, collaboration and multi-tasking skills
· Flexible to respond to business needs
Keywords; Diagnostics, testing, test, quality, inspection, PC hardware/ software, configuration, PC-Check.