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Senior IT Service Desk Engineer
Exeter, Devon
Salary: £25000.00 - £30000.00 per annum
Job Type: Permanent
Start Date:
Job Reference: BBBH17500
Added: 09 Oct 2019
Job Description
Job title: Senior IT Service Desk Engineer
Salary: up to £30,000
Location: Exeter

Acorn is searching for a dynamic Senior IT Support Engineer to join the Service Desk at a leading Infrastructure Services organisation in Exeter.

As a Senior Engineer you will be responsible for providing complex remote IT support to a diverse range managed service clients both nationally and internationally. You will be supporting a predominantly Windows based environment with a particular focus on Office 365. In addition to support work there will be regular projects to complete including Office 365 Deployments and migrations, office migrations & Windows 10 roll outs.

Responsibilities include:

* Providing 2nd Line Windows IT support from a remote service desk environment. (Office 365, Windows 10, Active Directory, Exchange etc.)
* Troubleshooting and resolving complex IT issues.
* Contributing to diverse projects including Office 365 Migrations & deployments, Windows 10 roll outs and Office migrations.

Essential experience required:

* Strong knowledge of Active Directory and Exchange.
* Strong knowledge of Windows 7-10 OS support.
* Exposure to cloud technologies i.e. Office 365.
* Excellent customer service & communication skills.

Benefits:

* Salary Up to 30k.
* 28 days holiday.

If you feel your experience can fulfil this role and you are interested in working for a fantastic company please apply online or for more information contact Ryan Harris at Acorn IT.

Acorn Recruitment acts as an employment agency for permanent recruitment.
Ryan Harris
Associate Recruitment Consultant
Ryan was awarded a degree in Social Analytics with Data Analysis, and joined Acorn following his graduation. He is particularly interested in finding the right candidates to fill South West roles in Infrastructure and Development.
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