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Credit Controller
Gloucester, Gloucestershire
Salary: £24000.00 - £26000.00 per annum
Job Type: Permanent
Start Date:
Job Reference: BBBH18934
Added: 04 Feb 2020
Job Description
Credit Controller

To be responsible for, but not limited to, the timely collection of outstanding debts, the administration and housekeeping of the sales ledgers, prompt and efficient query resolution and assisting with other departmental requirements as and when they should arise.

Main Duties

The Main duties of this role include, but are not limited to the following tasks:

· Timely collection of outstanding debts
· Chasing overdue debts by telephone, email and letter within agreed timescales
· Maintain accurate records of all chasing activity, including detailed notes on accounts systems
· Ownership of queries and ensuring the timely resolution of such queries, replying promptly to both internal and external customer enquiries
· Recommendation of customer credit limits, with provision of supporting documentation to the Financial Controller
· Authorisation of daily held orders in accordance with guidelines and policy
· Monitoring specific accounts to ensure that customer requirements for invoicing are met
· Sales ledger housekeeping
· Provision of weekly summary spreadsheets to key accounts and liaison with those accounts in a tactful and timely manner
· Co-ordinating monthly debt reviews
· Making recommendations of actions to Financial Controller on an ongoing basis
· Providing ad hoc reporting as and when requested
· Undertake account reconciliations/analysis as required
· Ensure monthly processing deadlines are met
· Provide cover/assistance for other accounting functions as requested
· Other duties as delegated from time to time by the Financial Controller or any other person designated in their absence

Essential Work Skills

· Able to demonstrate experience of working in a busy accounts department
· A minimum of three years proven credit control experience
· Possess a good understanding of Excel, Word, Outlook and Finance Systems
· Experience of dealing with customers at all levels including corporate entities and private individuals
· Uses initiation to achieve results while promoting customer goodwill
· Ability to manage and prioritise workload

Person Specification

· Excellent communication skills at all levels
· Good keyboard skills and competence of MS Office are required
· Experience in Sage preferable
· High standard of numeracy, accuracy with attention to detail
· A team player with a flexible approach and a willingness to learn
· Outgoing and confident personality who is able to operate at all levels
· A self-starter who is proactive and can set and achieve goals
· Good standard of education
· Strong organisational and time management skills
· Ability to recognise potential risks to the Company that should be escalated
· Ability to work with a minimum of supervision
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