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Customer Service Agent
Trafford Park, Greater Manchester
Salary: £20000.00 - £24000.00 per annum
Job Type: Permanent
Start Date:
Job Reference: BBBH25836
Added: 12 Oct 2021
Job Description
Customer Service Agent

Permanent

Trafford Park

£20k to £24k

We are recruiting for a Customer Service Agent for a very dynamic forward thinking and proactive Bicycle company in Trafford Park.

This is a fantastic opportunity for the right candidate with previous Customer Service Experience working for a manufacturing company.

Scope
* Managing inbound and outbound call workflows in a timely manner (Sales / Retention / Activation / Tech Support)
* Selling and up-selling our clients products and services over the phone, tailored to the individual
* Identifying and assisting customer's needs and requirements
* Troubleshooting products with our customers
* Assisting customers over various channels including email / live chat / social media
* Proactively contacting customers to ensure their satisfaction

Acorn Recruitment acts as an employment agency for permanent recruitment.
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