Customer Service Agent
£20k to £24k
We are recruiting for a Customer Service Agent for a very dynamic forward thinking and proactive Bicycle company in Trafford Park.
This is a fantastic opportunity for the right candidate with previous Customer Service Experience working for a manufacturing company.
* Managing inbound and outbound call workflows in a timely manner (Sales / Retention / Activation / Tech Support)
* Selling and up-selling our clients products and services over the phone, tailored to the individual
* Identifying and assisting customer's needs and requirements
* Troubleshooting products with our customers
* Assisting customers over various channels including email / live chat / social media
* Proactively contacting customers to ensure their satisfaction
Acorn Recruitment acts as an employment agency for permanent recruitment.