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Junior IT Support Technician
Newport
Salary: Up to £23000.00 per annum + Benefits package
Job Type: Permanent
Start Date:
Job Reference: HR617
Added: 24 Nov 2022
Job Description
Acorn is one of the UK's leading recruitment companies. We have an exciting internal position available as an Junior IT Support Technician, based at our Head Office in Newport.


We offer a great benefits package and working environment:

* A minimum of 25 days (plus 8 bank holidays) from day one, increasing with length of service. Plus, birthday off and You Day!
* Head office yearly bonus scheme
* Working Monday to Friday, 8am to 4.30pm/9.30am to 6pm
* Generous company sick pay scheme.
* Employee Assistance Scheme (EAP)
* Pension with Scottish Widows - 5% employee and 3% employer contribution
* Life assurance from day one
* Private healthcare scheme available after 2 years' service
* Training & development opportunities
* Clear career pathways and regular reviews via the Open Blend platform
* Friendly and rewarding working environment
* Discount shopping portal, Directors lunches and long service awards
* Competitions, incentives and staff parties


Qualifications & Experience:

* Good standard of education; holding relevant IT qualification
* Previous experience in an IT or customer service role
* Strong team working skills and proven ability of contributing to a successful team
* Current, valid UK driving licence


Responsibilities:

* Effectively managing all calls allocated via the helpdesk system
* Providing first line support either onsite or via the telephone to all users across the Acorn Group
* Installation and maintenance of hardware and software (setting up new Laptops / PC's)
* Ensuring all workstations are regularly connected to the Acorn Network and updated with software patches including Anti-Virus.


Interested?
Apply Today!

Acorn Recruitment acts as an employment agency for permanent recruitment.
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