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Customer Service Administrator

Location

Runcorn, Cheshire

Pay rate, Salary

Negotiable

Contract Type

Permanent

Summary

Acorn by Synergie is searching for a Customer Service Administrator to join our client, a leading manufacturing and distribution business based in ...

Job Reference

a1WNz000000Pps9MAC_1706713041

Job description

Acorn by Synergie is searching for a Customer Service Administrator to join our client, a leading manufacturing and distribution business based in Runcorn, Cheshire.

Joining a small team, the purpose of the role is to supply the ordered goods on time, in the right quantity, with the correct price at the right customer end destination.

  • Receive and place customer purchase orders on to the system and manage intervening processes through to delivery.
  • Liaise with customers in UK and Ireland, distributors, site operations and transportation with regards to supply chain matters.
  • Daily communication with customers to update delivery schedules in parallel with stock availability.
  • Maintain and update customer information in the CRM (Navision).
  • When required, attend meetings with members of the sales team regarding customer special instructions, trends and product lines.
  • Maintain and update customer-specific regulatory product files.
  • Coordinate new customer set-up's, in accordance with internal procedures.
  • Any other administrative duties arising within the Business.

Experience working in a fast moving, customer service orientated commercial environment is essential along with impeccable accuracy and attention to detail.

Hours of work are Monday to Thursday, 8:30am - 5pm and Friday, 8:30am - 3pm

Salary is dependent on knowledge and experience.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Our specialist consultant
Olwen Kilgannon

Principal Consultant

Olwen Kilgannon

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