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Order Administrator

Location

Cardiff

Pay rate, Salary

£25000 - £30000 per annum

Contract Type

Permanent

Summary

Acorn by Synergie is thrilled to announce an opening for a charismatic and super-organised Administrator to join their client's award-winning team ...

Job Reference

a1WNz000000OjtdMAC_1718029956

Job description

Acorn by Synergie is thrilled to announce an opening for a charismatic and super-organised Administrator to join their client's award-winning team at Wales' largest promotional merchandise company.

They are seeking an Administration & Sales Support professional who can think on their feet and excels at connecting with people. As they approach an exciting time of growth and change, they need a dynamic, self-motivated individual with strong analytical skills and a background in administration and customer service to help achieve their goals. This is an excellent opportunity to become part of a passionate team and contribute to their continued success.

Responsibilities:

  • Provide administrative support to the sales team, including data entry, preparing sales reports, and maintaining customer records in the CMS system.
  • Assist with order processing, including generating quotes, processing purchase orders, and coordinating shipments with the logistics team.
  • Respond to customer inquiries and provide exceptional customer service, including handling complaints and resolving issues.
  • Coordinate and schedule meetings, appointments, and travel arrangements for the sales team.
  • Support the marketing team with trade show planning and execution, and help manage marketing materials inventory.
  • Assist with general office administrative tasks, such as answering phones, filing, and ordering office supplies.
  • Add new products to the website, including writing product descriptions, uploading images, and creating pricing information.
  • Update pricing information for existing products as needed.
  • Ensure all website content is accurate and up-to-date.
  • Update website content using a content management system (CMS).
  • Collaborate with other departments, such as marketing and sales, to ensure website content is accurately updated


Requirements:

  • Strong organisational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office and experience with CRM software.
  • Customer service and/or sales support experience is preferred.
  • Ability to work independently and as part of a team in a fast-paced environment.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Our specialist consultant
Jon Romans

Branch Manager

Jon Romans

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