HR Generalist

Employment type: Full-Time, Monday to Friday, 08:30 - 17:00

Permanent position

Salary: £26,000 per annum

Position overview:

Acorn by Synergie is seeking an HR Generalist on behalf of our client based in Crewe. This role supports the HR Manager in overseeing the company's administration and HR functions. You'll be joining a dynamic and successful team within a thriving organisation, working closely with management to ensure smooth and efficient office operations, with a focus on customer service, recruitment, and personnel management.

As an HR Generalist, you will play a critical role in supporting the HR & Administration Manager, ensuring all administrative tasks meet the required standards. Attention to detail is crucial, as you'll be responsible for managing company administration effectively.

This role offers the opportunity to work in a supportive and challenging environment that encourages you to reach your full potential and achieve job satisfaction. You'll thrive in this varied role, where adaptability, flexibility, and exceptional communication and administrative skills are essential.

Key qualifications:

The ideal candidate will have strong administrative and management experience, with proficiency in Microsoft Word, Excel, and Outlook. You should be proactive, self-motivated, and take pride in your work. Strong organisational and self-management skills are essential for managing your workflow and prioritising tasks. A commitment to high standards, a willingness to learn, and a desire to challenge yourself are key to succeeding in this role.

Your duties will include:

- Handling enquiries via email and telephone.

- Managing relationships with new and existing clients, understanding their needs, and providing exceptional service while maintaining site records and customer folders.

- Overseeing all aspects of HR, including right-to-work checks, screening, and vetting.

- Managing recruitment processes, including monitoring job adverts, contacting applicants, and scheduling interviews.

- Addressing employee issues and queries.

- Overseeing the onboarding process for new starters, ensuring completion of paperwork, issuing welcome packs and contracts, adding employees to relevant lists, and conducting regular monthly meetings during their first four months.

- Managing the offboarding process for leavers.

- Ensuring accurate data entry in all functional systems and spreadsheets, and keeping them up to date.

- Assisting Directors with tasks, including PA duties when needed.

- Logging absences and conducting back-to-work calls.

- Managing the holiday form process, ensuring correct logging, communication with employees, and coordination with the Accounts department.

- Overseeing KPI completion and the issuance of training letters, ensuring these are signed, returned, and logged in personnel files.

- Managing the team's workflow, setting and meeting deadlines.

- Providing coverage for the HR & Administration Manager during their absence