Hostel Cleaning Operative
Cardiff
37 hours per week
Immediate start
07:00 - 15.30
£12.00 per hour

Acorn by Synergie is recruiting on behalf of a public sector client for Hostel Cleaning Operatives working in Cardiff.

Duties and Responsibilities

To provide a high-quality cleaning service and taking full responsibility for specific tasks in communal areas and residential flats within Hostels.

To follow all cleaning procedures.

To support their policies and procedures regarding Health and Safety and safe working practices.

To risk assess areas work and tasks to ensure a healthy and safe working environment for employees and public at large.

Identify repairs and report the condition of the flats and the communal areas within the hostel/s.

Liaise daily with Building Staff and Hostel Supervisor, reporting on operational problems arising, including ASB or other tenancy issues.

To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews.

To ensure customer satisfaction, by working to improve customer service, and provide the highest quality of work in line with service level agreements.

To communicate with customers and other service areas by telephone or in person as required.

To undergo training and coaching and achieve BICSc training standards.

Skills and Abilities

Demonstrates the ability to communicate well in a manner appropriate to individual needs, by telephone or in person.

Demonstrates the ability to apply a methodical approach.

Demonstrates the ability to work as part of a team, showing a willingness to assist others and a commitment to meeting the objectives of the team.

Demonstrates the ability to work unsupervised.

Acorn by Synergie acts as an employment business for the supply of temporary workers.